Returns

You may return any item for exchange within 7 days of delivery if it has a manufacturing defect. We may not refund postage, so please contact us before returning any items. In some cases we will credit return postage. We will make this decision once we have received the goods. If we are able to resolve your issue over the phone, or by email, we will.

If you do need to return an item, please send it by second class standard delivery. Make sure you make a note of your company name in the package. All returned items must be in their original packaging, returned to us as you received them.

Any returned items that aren’t faulty will incur a 10% restocking fee.

Please send returns to:

Cadenza Italy Ltd
40, Swan Walk Shopping Centre
Horsham
West Sussex
RH12 1HQ